atrick Gleason joined CAM in the Spring of 2005 after almost 11 years at Dallas/Fort Worth International Airport. Immediately prior to his departure from DFW, he was the Vice President of Revenue Management with responsibility for the majority of the non-aviation business units.

During his tenure at DFW he was responsible for the redevelopment of concessions in the four existing terminals and creating the largest tenant direct leasing program and related property management systems in the industry. For the last four years he has been involved in the design and construction of the new international Terminal D concession and passenger amenity program including a Grand Hyatt Hotel fully integrated into the Terminal.

In addition to the in-terminal concession program, Patrick was also responsible for Parking Revenue Management and the Rental Car Concession. He brings to CAM a wealth of experience in the design and hands-on implementation of revenue and revenue-enhancement/improvement programs.

Prior to DFW Patrick held various senior level positions in the real estate, restaurant and hospitality industries.

Education
Bachelor of Science Degree, Hotel Administration, Cornell University

Professional Affiliations
American Association of Airport Executives
Airports Council International – North America
National Restaurant Association
International Council of Shopping Centers
American Consultants Council

Major Projects
Cleveland Hopkins International Airport
Situational diagnostics review, concept development, sizing, and location analyses, menu and merchandise assortment plan development, per unit proforma development, and revenue projections and feasibility analyses. Interim and long term concessions plans.

Development and implementation of on-site market analyses and on and off-airport trends analyses. Existing prime operator negotiations and related analyses.

Dallas-Ft. Worth International Airport
Development of complete concession plan: Food, beverage and retail concept development, sizing, location, menu and merchandise assortment plans, per unit proformas, revenue projections and feasibility analysis, RFQ, RFP and Contract document development, evaluation/ selection/ award documents and process, national, regional, small business, and DBE outreach marketing programs, management systems and methodologies, Board, Advisory Group, elected officials and airline presentations.

With 208 food, beverage and retail units, this is the largest concession planning effort in the airport industry. This project also included the development of the first formal airport kiosk program. After a year of testing with up to 30 test and seasonal kiosks, a permanent program of up to 40 retail and 28 food and beverage kiosks has been developed throughout the four Terminals. The addition of specialty kiosks is an effective small airport and mid-term enhancement vehicle.